HELP - FAQ's
NAVIGATION ASSISTANCE
You are looking for information about tea, and our products :
You will find on this page general information on our golden rules for making tea successfully and our steeping chart.
To be precise, you will find on every item web page a detailed description, general and additional information and specific tea preparation tips.
All our tea & tea paraphernalia catalogue is available online.
Search engine
The Mariage Frères search engine can be found on the top of every page, in the black header to the right of our logo. You may identify it by the "magnifying glass" symbol disposed at the right side in the area.
Start typing few characters and a drop-down list with related items names appear. For instance if you type "PHA" you get a drop-down list with :
- PHARAON
- T938 - PHARAON
- T947 - ÉLÉPHANT BLANC
- TC938 - PHARAON
Once you have slected a section or a product (in our search engine products always begin with its reference, here it's T947 or TC938) click on the magnifying glass. If you rather prefer to use keyboard arrows to select in the drop-down list, press ENTER twice (term selection followed by page loading).
Horizontal top menu navigation
Whatever the page of our website you are surfing on, this menu is always available. Each and every one of these terms are clickable :
- FINEST HARVESTS
- SCENTED TEAS
- TEA CLUB
- PRESENTS TEA GIFT SET
- TEA PARAPHERNALIA
- TEAPOTS & CUPS
- TEA DELIGHTS
- THE PERFUME OF TEA
- TEA BOOKSHOP
Nevertheless moving your mouse pointer over these terms display a drop-down menu where we have compiled fundamental web pages about Tea world.
Browse through filters from the vertical selectbox on the left
For you, Mariage Frères developed a new approach to classify our 1500 items. The objective is to allow you to keep control of your surf, and narrow our offer to match your desire.
Therefore regardless the page you're surfing on, you are able to push it forward by checking off or unmarking filters on the left side. Only the shaded filter can't be uncheck. For instance, on the Scented Green Tea page you can't unmark "Scented teas" and topple towards the Green Tea Finest Harvests page.